Privacy, without the fog
A clear account of what we collect, why we use it, and the choices you have.
Pyxel is an independent digital product studio based in India and working with clients worldwide. For the personal data described here, Pyxel is the organisation responsible for deciding why and how it is processed.
You can contact us at [email protected].
We collect only the information needed to communicate, operate our studio, and deliver our work.
Please do not send sensitive personal data unless it is necessary and we have agreed how it should be handled.
We use personal data to respond to enquiries, discuss and prepare work, provide contracted services, maintain business records, protect our website and systems, and meet legal obligations.
Depending on where you are, our basis may be your consent, steps requested before entering a contract, performance of a contract, compliance with law, or our legitimate interests in operating and securing our studio. Where consent applies, you may withdraw it at any time.
Pyxel currently does not use advertising cookies, behavioural tracking, or analytics cookies on this website. Our hosting and security infrastructure may use strictly necessary technologies or process limited request data to deliver and protect the site.
Read our Cookies policy for the current details. We will request permission before activating any future non-essential cookies where consent is required.
We may share data only when needed with infrastructure and email providers, professional advisers, and trusted contractors working under appropriate confidentiality obligations. Cloudflare hosts and protects this website and may process technical request information.
We may also disclose information when required by law, to protect legal rights, or in connection with a genuine business reorganisation. We do not sell personal data.
Our clients and service providers may be located in different countries. When personal data is processed outside your country, we use appropriate contractual, organisational, and legal safeguards where required.
We keep enquiry data only as long as needed to respond and follow up, ordinarily no longer than 24 months after the last meaningful contact. Client and transaction records may be kept longer where required for contracts, tax, accounting, dispute resolution, or other legal obligations.
Security logs are generally retained for shorter operational periods unless an incident requires further investigation.
We use proportionate technical and organisational safeguards, including access controls, secure hosting, encrypted connections, limited access, and trusted service providers. No system can be guaranteed completely secure, but we review our practices as our services evolve.
Depending on applicable law, you may ask us to access, correct, update, erase, restrict, or provide a copy of your personal data; object to certain processing; withdraw consent; or raise a grievance or complaint with the relevant authority.
Email [email protected]. We may need to verify your identity before completing a request and may retain information where the law permits or requires it.
We may update this policy when our website, services, providers, or legal obligations change. The date above shows the latest revision. Material changes will be presented clearly on this page.
Questions about this policy?
[email protected]